About Us

The Company: Dotdigital is a thriving global community of passionate, dedicated professionals, committed to the collective success of the organization and its clients. Our core principles of innovation, teamwork, and client-focused solutions drive us to approach challenges with a growth mindset and take ownership of our work. At Dotdigital, collaboration and curiosity pave the way for meaningful connections and learning opportunities with diverse peers. Our work environment encourages knowledge sharing, fosters exploration, and cherishes creative ideas. Combined, these guide us towards a shared vision in which brands around the world exceed customer expectations through the adoption of responsible marketing practices. 

The Product: Dotdigital is an all-in-one customer experience and data platform (CXDP) that empowers marketing teams to exceed customer expectations with highly personalized cross-channel journeys. With Dotdigital, marketers can seamlessly unify, enrich, and segment customer data. Breaking down data silos, Dotdigital streamlines decision-making and paves the way for marketing creativity that delivers customer engagement at scale. With powerful AI capabilities, Dotdigital makes it easy to automate deeply personalized experiences across web, email, SMS, WhatsApp, chat, push, social, ads, and more.

About the Role

This standalone role is responsible for leading the employee Learning and Development activity across our global business.

From learning needs analysis, through to designing, developing, delivering or procuring leading edge learning methods and activities, and assessing the quality, efficiency and impact of personal, business and strategic learning activity, you’ll ensure we drive a culture of results-focused L&D at Dotdigital. A key function within the People department, you’ll work closely with the wider business to ultimately understand and support the implementation of our operational and strategic goals. A key strategic initiative for this coming year management and leadership development.

We’re looking for an experienced L&D Manager who has a proven track record of managing learning activity, ideally within a tech company. You’ll be experienced in designing, developing and delivering an L&D program, working closely with the senior leaders and alongside our existing client training team. Those with significant experience with design, development and delivery of a management and leadership learning program are of particular interest.

Responsibilities:

• Develop & implement a global L&D strategy to build individual talent & team capability to fulfil business targets
• Conduct robust learning needs analysis to identify requirements and develop solutions on an individual and team basis
• Design, source and deliver learning content and courses
• Manage supplier / L&D partner relationships
• Take strategic ownership of HowNow L&D platform
• Plan, coordinate & schedule all L&D initiatives
• Maintain and generate L&D records, reporting and ROI
• Oversee the training budget management
• Influence and inspire Department Heads/Senior Managers as a global L&D business partner
• Work closely with our client training team to coordinate employee platform training and certification
• Report on the impact of L&D

Working hours This is part-time role equivalent to approximately 3 days per week, working patterns to be discussed. Hybrid - 1-2 days in the office depending on agreed working patterns

About You

Required skills:

• Previous experience in a management / business partner L&D role
• Multi-territory delivery experience
• Experience using AI to support L&D activity 
• Proven successful delivery of management and leadership facing training
• Proven track record of learning design and delivery globally
• Excellent planning and organisation skills
• Excellent, effective, communication skills both written and verbal
• Ability to inspire and influence
• Self-starter, able to setup processes and policies
• Ideally experience working within a technology business
• Experience training on AI use would be beneficial

Why Us

Don’t just take our word for it - hear what your future colleagues have to say about working in our team:

"At the heart of our People team is a deep commitment to growth, belonging and impact. This L&D Manager role is a unique opportunity to shape how we develop our talent and build a culture of continuous learning. If you're passionate about unlocking potential and driving meaningful change, we’d love to welcome you to a company that truly invests in its people." - Hayley, Head of Talent Acquisition

Interview Process

• 15min Screening Call with Team Talent
• 1st Stage interview with the hiring manager
• Final interview with the hiring Director and a member of the People Team.

Some of Our Global Benefits

• Parental leave
• Medical benefits
• Paid sick leave
• Dotdigital day
• Share reward
• Wellbeing reward
• Wellbeing Days
• Loyalty reward

DEI commitment

As an equal opportunities employer we are committed to equality in all its practices with regard to race, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation. If you have any additional requirements or adjustments to assist an application then please don't hesitate to contact us and advise us how we can best support you.

Legal statement

No agencies/recruiters please. We are only accepting applications directly from the applicants. If you are a recruiter, please refrain from reaching out to our staff about this position. Anything contrary will be treated as unsolicited approach under the applicable data protection law.