Job Summary:

We are looking for an experienced and passionate Omnichannel Marketing Consultant to join our team. In this role, you will be responsible for supporting our customers, prospects, and teammates on best practices around omnichannel marketing, with a primary focus on SMS and MMS. You will also provide guidance on email, social, WhatsApp, push notifications and onsite personalization strategies to help our clients maximize their marketing efforts.

Key Responsibilities:

1. Act as a subject matter expert on omnichannel marketing strategies, with a primary focus on SMS and MMS.
2. Provide guidance and support to clients on the development and execution of omnichannel marketing campaigns, including email, social, paid search, and onsite personalization.
3. Collaborate with the sales and account management teams to identify opportunities for upselling and cross-selling Dotdigital's services to current clients and prospects.
4. Deliver high-quality training and workshops to clients and internal teams on best practices for omnichannel marketing strategies.
5. Monitor industry trends and best practices to ensure our clients' marketing strategies remain competitive and up-to-date.
6. Develop and maintain strong relationships with clients, providing exceptional customer service and support.
7. Work closely with the product and development teams to provide feedback and insights on customer needs and feature requests.

Requirements:

1. Proven experience in omnichannel marketing, with a strong focus on SMS and MMS marketing.
2. Knowledge of various digital marketing channels, including email, social media, paid search, and onsite personalization.
3. Familiarity with marketing automation platforms, such as Dotdigital, Fresh Relevance or similar tools.
4. Strong presentation and communication skills to deliver training and workshops to clients and internal teams.
5. Ability to stay up-to-date with industry trends and best practices in omnichannel marketing.
6. Experience working with sales and account management teams to identify upselling and cross-selling opportunities.
7. Ability to collaborate with product and development teams to provide customer feedback and insights.
8. Strong analytical and problem-solving skills, with a data-driven approach to marketing strategy development.

Salary: $80k to $100k

As an equal opportunities employer we are committed to equality in all its practices with regard to race, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation. If you have any additional requirements or adjustments to assist an application then please don’t hesitate to contact us and advise us how we can best support you.

No agencies/recruiters please. We are only accepting applications directly from the applicants. If you are a recruiter, please refrain from reaching out to our staff about this position. Anything contrary will be treated as unsolicited approach under the applicable data protection law