Product Manager

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We’re looking for an experienced SaaS Product Manager to join our product team. Reporting to the Principal Product Manager of our Core Stream, you’ll be working with a cross-functional team of engineers and designers to build beautifully designed features and tools, with seamless UI and UX to match, that let our customers do more with less.

Ideally, you’ll have a solid understanding of the martech industry, experience with agile methodologies and managing products from ideation to launch - all while constantly being a passionate advocate for the customer throughout the entire product development lifecycle.

Who we are

dotdigital has over 350 employees across four continents. 

We’re a multichannel customer engagement platform enabling businesses to engage with their audience through email, SMS, chat and mobile. 

We directly appeal to two markets: users wishing to simply engage with their audience, and merchants requiring specialist commerce tools to aid their engagement.

The product team has a fully-flexible remote work practice, meaning that we blend remote work with meet-ups in offices and collaborative working spaces as needed (and as allowed by local regulations).

As a Product Manager you will:

- Effectively balance priorities from internal stakeholders and users
- Develop and maintain a roadmap that maximises business impact
- Develop in-depth specifications that detail our customers’ use cases, edge-cases and required functions
- Drive these solutions across teams, including our Engineering, Marketing and Commercial teams
- Support the product’s Go To Market strategy
- Evangelise the product to both internal and external stakeholders
- Showcase your work at product demos
- Manage the product lifecycle
- Monitor and report on progress

As a Product Manager you will have:

- 2+ years digital Product Management experience, preferably within B2B Enterprise SaaS or a related field
- Demonstrable exposure to and experience of core development skills, information architecture, user journeys, wireframe design, testing and design briefs
- Strong critical decision-making skills; ability to evaluate business issues and resolve problems
- Experience of writing agile specifications
- Ability to thrive in a highly dynamic, flexible work environment and switch rapidly from strategy to execution
- 2+ years experience working in Agile environments
- Proven ability to articulate business opportunities into actionable roadmaps through to implementation
- Excellent stakeholder management skills

Additional information

  • Remote status

    Flexible remote

Or, know someone who would be a perfect fit? Let them know!


No. 1 Croydon
CR0 6SD Croydon Directions

Workplace & Culture

It all started in a pub in Croydon, UK – we even have the original tables and stools in our London Bridge HQ. Today, we’re a growing global business with 350+ employees and counting. So if you’re interested in becoming part of the dotfamily there may be an opportunity for you.

Already working at dotdigital?

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