Infrastructure Engineer

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We’re looking for an experienced Infrastructure Engineer to join our Service Operations team.

dotdigital is a leading omnichannel platform for digital marketing professionals. We’re growing fast and enjoy the challenge of using the latest technology to cater for a growing customer base. Our service helps thousands of customers market their business online or via SMS, our systems are busy day and night and are used by people the world over.

The Service Operations team keep dotdigital running. They’re responsible for the day to day operation of all our production systems and oversee infrastructure and software deployments.  dotdigital primarily runs on Windows and our software is written in .NET we also use Linux for a few key roles. We run hundreds of servers and use Azure, AWS and run several small data centres of our own. We have a passion for automation and seek to eliminate mistakes and repetitive tasks through scripting.



- Monitoring production systems

- Provisioning capacity to stay ahead of demand

- Incident and maintenance management

- System deployments and updates

- Identifying and improving ways to automate common tasks

- Managing third party suppliers

- Working with Development team to solve production issues and bottlenecks

- Working with Platform Engineering team to improve and maintain server and network infrastructure

- Provide technical guidance

- Take part in an out of hours emergency support rota



- Experience of working with large scale Windows server deployments (Server 2016, 2019)

- Knowledge of IIS, AD, DNS, SQL, Networking, TCP/IP, Firewalls, Load balancers

- Experience with containerisation technologies - Kubernetes, Docker, AKS is desirable but not essential

- Knowledge of Linux (we use Centos)

- Experience with cloud technologies particularly Microsoft Azure and AWS

- Knowledge of configuration management, use of PowerShell Desired State Configuration is a bonus

- A working knowledge of PowerShell

- A knowledge of IIS and web technologies

- A team player! We're all in this together so be supportive and understanding

Additional information

  • Remote status

    Temporarily remote

Or, know someone who would be a perfect fit? Let them know!


No. 1 Croydon
CR0 6SD Croydon Directions

Workplace & Culture

It all started in a pub in Croydon, UK – we even have the original tables and stools in our London Bridge HQ. Today, we’re a growing global business with 350+ employees and counting. So if you’re interested in becoming part of the dotfamily there may be an opportunity for you.

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